Social Services

Mission Statement

The Director of Social Services is here to assist Sherman residents find and use resources to help in time of need. Helping people help themselves is the focus of the social worker.

Contact Information and Office Hours

Phone: 860-354-2414 ext 2
Fax: 860-799-0144

Office Hours:
By Appointment Only: Monday thru Friday flexible hours

Mailing Address:
Sherman Social Services
8 Rt. 37 Center
P.O. Box 261
Sherman, CT 06784

Social Services Staff

Beth Trott, MSW, Director & Municipal Agent to the Elderly
Lisa Rey, SS Assistant

Energy Assistance Information

Description of Services 

Below is a list of services available to Sherman residents.  Your town social worker /municipal agent has access to many of the forms needed to apply for the various programs available. (See Website Links below for immediate connection to helpful websites.)
  • Medicaid, Medicare
  • Social Security
  • Disability Resources
  • ADA (Americans with Disabilities Act) 
  • Office of the Healthcare Advocate
  • VA (Veterans Administration)
  • Energy Assistance
  • Operation Fuel
  • Food Pantry (Hungerford House)
  • Counseling
  • Drug and Alcoholism resources
  • Salvation Army
  • Sherman Cares
  • Housing resources
  • Aging issues
  • Sherman Matthew 25 Hot Meal Program
  • Transportation
  • Employment
  • Community resources
  • Emergency management: Sherman Emergency Support System (if you want to be on the call list in case of natural disaster, storm, or widespread power outage.)
  • Help for those who live alone
  • Home care and long term care referrals (NMVNA and Hospice)
  • Advocate for all people who are disabled or elderly and not being fairly treated
  • Link people with resources to meet their needs
  • Financial assistance for low income families and the elderly
  • Back to school clothing and school supplies
  • WeCahr
  • Women's Center liaison
  • ARC (Association of Religious Communities)
  • HVCASA and NMSAPC (Housatonic Valley Coalition Against Substance Abuse and New Milford Substance Abuse Prevention Council)
  • Project Purple (Substance Abuse Awareness Week)
Director of Social Services and Municipal Agent
Beth Trott, MSW
* Director of Social Services
* Municipal Agent
* ADA Coordinator (Americans with Disabilities Act)
*  CHOICES Medicare and Medicaid counselor
* Title VI Coordinator

Lisa Rey
* VA Liaison (Veterans' Administration)

Website Links


In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), the the Town of Sherman, CT will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. 

Employment: The Town of Sherman, CT does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.

Effective Communication: The Town of Sherman, CT will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in Town of Sherman, CT programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: The Town of Sherman, CT will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.  For example, individuals with service animals are welcomed in Sherman offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the Sherman Senior Center or Town of Sherman, CT building or meetingshould contact the office of the ADA Coordinator, Beth Trott, Director of Social Servicesas soon as possible but no later than 72 hours before the scheduled event.

The ADA does not require the Town of Sherman, CT to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. 

Complaints that a program, service, or activity of the Sherman Senior Center or the Town of Sherman, CT  is not accessible to persons with disabilities should be directed to the ADA Coordinator,  Beth Trott, Director of Social Services at PO Box 261, 8 Rt. 37 Center, Sherman, CT 06784 or on the town website at  by filling out the electronic form available on this website.

The town of Sherman, CT will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Notifying the Public of Rights under Title VI

Town of Sherman

  • The Town of Sherman operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the Title VI Coordinator, Beth Trott, Director of Social Services
  • For more information on the Town of Sherman civil rights program, and the procedures to file a complaint, contact 860-354-2414 Ext.2, TRS 711;; or visit our administrative office at 8 Route 37 Center, Sherman, CT 06784. For more information, visit
  • A complainant may file a complaint directly with the Connecticut Department of Transportation by filing a complaint with the Office of Contract Compliance, Attention: Title VI Coordinator, 2800 Berlin Turnpike, Newington, CT 06111
  • A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590
  • If information is needed in another language such as Spanish, German or any other languages, contact 860-354-2414 Ext.2

Title VI Complaint Procedure

Any person who believes she or he has been discriminated against on the basis of race, color, or national origin by the Town of Sherman may file a Title VI complaint by completing and submitting the Town of Sherman Title VI Complaint Form. The Title VI Coordinator for the Town of Sherman  investigates complaints received no more than 180 days after the alleged incident. The  Title VI Coordinator will process complaints that are complete.

 Once the complaint is received, the Title VI Coordinator will review it to determine if our office has jurisdiction. The complainant will receive an acknowledgement letter informing her/him whether the complaint will be investigated by our office. The Title VI Coordinator will notify the Connecticut Department of Transportation’s Title VI Coordinator of any Title VI complaints filed, within 10 business days of receipt.

 The Title VI Coordinator of the Town of Sherman has 30 days to investigate the complaint. If more information is needed to resolve the case, the Title VI Coordinator may contact the complainant. The complainant has 30 business days from the date of the letter to send requested information to the investigator assigned to the case. If the investigator is not contacted by the complainant or does not receive the additional information within 30 business days, the Title VI Coordinator can administratively close the case. A case can also be administratively closed if the complainant no longer wishes to pursue their case.

 After the investigator reviews the complaint, she/he will issue one of two letters to the complainant: a closure letter or a letter of finding (LOF). A closure letter summarizes the allegations and states that there was not a Title VI violation and that the case will be closed. An LOF summarizes the allegations and the interviews regarding the alleged incident, and explains whether any disciplinary action, additional training of the staff member, or any other action will occur. If the complainant wishes to appeal the decision, she/he has 30 days after the date of the letter or the LOF to do so.

 A person may also file a complaint directly with the Connecticut Department of Transportation, Office of Contract Compliance, Attn: Title VI Coordinator, 2800 Berlin Turnpike, Newington, CT 06111; or directly with the Federal Transit Administration, at FTA Office of Civil Rights, 1200 New Jersey Avenue SE, Washington, DC 20590.

ADA Complaint Form  

Title VI Complaint Form

Health and Welfare Grant Request